Email support
Send questions about an existing request, procurement support, or general assistance to our support inbox.
[email protected]DEPENDCORE support
A clear next step for your supply needs.
Contact our team for help with a quotation request, procurement questions, donor requirements, or general assistance. Share a few details so we can direct your enquiry to the right place.
01 Email our support team
02 Call during business hours
03 Use the RFQ form for quotes
Contact options
Choose the best way to reach us.
For the fastest routing, include your organization, the type of help you need, and any relevant RFQ or project reference.
Call our team
Speak with DEPENDCORE during business hours, Sunday through Thursday, 9:00 AM–6:00 PM Bangladesh time.
+880 1712 378526Request a quotation
For a new supply requirement, use the RFQ form to share product details, quantities, specifications, and delivery needs.
Open the RFQ formHelp us help you
A little context helps us respond usefully.
Whether you contact us by email or through the quotation form, clear project details make it easier to understand what support you need.
Please do not send passwords, payment-card details, or other sensitive account information by email.
Tell us who you are
Include your name, organization, preferred contact details, and the best time to reach you.
Describe what you need
For supplies, list the items or services, quantities, important specifications, and delivery location or timeframe.
Share project requirements
If the request relates to an NGO, donor-funded project, or tender, mention the relevant procurement rules and documentation needs.
Attach useful references
When appropriate, include specifications, item lists, or reference files through the RFQ form or in your email.
Useful resources
Go straight to the right information.
These pages can help you move forward without waiting for a reply.
Find the right page
Browse the relevant DEPENDCORE page for quotations, procurement policies, services, or company information.
- ↗Request a quotation — submit a new supply requirement.
- ↗Donor policies — review procurement and donor-related information.
- ↗Services and supplies — explore product and service categories.
- ↗Sustainability — learn about responsible sourcing principles.
Frequently asked questions
Quick answers.
If your question is not covered here, contact the support team by email or phone.
How do I request a quotation?
Use the RFQ page and provide your contact and organization details, category, request description, and any relevant reference files. Include quantities, specifications, delivery needs, and project requirements where available.
What information should I include in a support email?
Include your name and organization, a short description of the issue, and any RFQ or project reference that helps identify the request. Avoid sending passwords or payment-card details.
When is the team available?
Our listed working hours are Sunday–Thursday, 9:00 AM–6:00 PM Bangladesh time. Friday and Saturday are closed.
Can you help with donor or project procurement requirements?
Include the requirements and documentation instructions provided by your project or donor. DEPENDCORE can consider those details when preparing sourcing and quotation information for the request.
Still need help?
Tell us what you are working on.
Send a note to support or start a quotation request for a specific supply need.